Product Specialist - Scotland
Home based / hybrid role
An exciting new opportunity has been created to strengthen our Technical Support Team, working with the Turfcare industry’s leading brands and products. As a Technical Support Specialist, you’ll provide expert assistance to our dealer network and key customers across your region, which will cover Scotland ensuring Dealers and customers receive the highest standard of support. Working both independently and as part of a collaborative team, you’ll play a vital role in keeping product support running smoothly.
About us:
At Reesink UK, we power progress through sustainable solutions. With a 240-year legacy, we combine global excellence and expertise with a strong local presence to deliver trusted machinery, innovative technologies, and reliable support across UK and Ireland.
We partner with some of the worlds most respected manufacturers, earning a reputation for quality, reliability and innovation. Our commitment to sustainability and continuous improvement keeps us at the forefront of the industry.
At the heart of our business is our people. We foster a supportive, collaborative environment where you can thrive, develop and make a real impact. When you join Reesink UK you become part of a team driven by Courage, Respect, Commitment, Passion and Pride, where we work together to build lasting relationships and deliver meaningful results.
About the role:
An exciting new opportunity has been created to strengthen our Technical Support Team, working with the Turfcare industry’s leading brands and products. As a Technical Support Specialist, you’ll provide expert assistance to our dealer network and key customers across your region, which will cover Scotland ensuring Dealers and customers receive the highest standard of support.
Working both independently and as part of a collaborative team, you’ll play a vital role in keeping product support running smoothly. You’ll handle after‑sales enquiries, support our retail sales team, service centres, dealers and end users, and uphold the exceptional service standards Reesink UK is known for.
Your work will include monitoring product performance, carrying out on‑site reviews, overseeing machine set‑ups, and building strong relationships with key account customers. By delivering first‑class technical support, you’ll enhance their experience and strengthen their confidence in the Reesink UK product range.
If you’re new to the Turfcare industry but ready for a fresh challenge, we’d still love to hear from you. If you’ve previously worked as a Service Technician or Engineer in another field and have transferable skills, this could be an exciting next step. Full product training will be provided, giving you the opportunity to build your expertise and grow into the role. We welcome motivated individuals who are eager to learn, develop and join a fast‑moving, ever‑evolving industry. This role would suit someone from a hands‑on technical background who’s looking for a new direction and the chance to make an impact.
Role Responsibilities:
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Take ownership of technical enquiries, responding promptly and following each one through to resolution.
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Monitor after‑sales performance across dealers, branches and service centres, ensuring high standards are consistently met.
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Support dealers, branches and service centres in working within the policies and procedures of the brands represented by Reesink UK.
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Maintain accurate records of all visits, actions taken and outcomes achieved.
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Work closely with teams across Reesink UK and Reesink IRE to ensure seamless communication and support.
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Prepare and deliver engaging training sessions for dealers and operators.
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Represent Reesink UK at shows and exhibitions when required.
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Support product demonstrations to showcase performance and capability.
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Attend technical training and service schools in the UK and overseas.
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Ensure warranty claims are processed efficiently and closed in a timely manner.
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Collaborate with Account Managers to support product promotion and sales where appropriate.
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Provide tournament support when needed, ensuring equipment performs at its best.
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Be willing to undertake overnight stays, when working remotely.
Essential Skills and Experience:
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Relevant technical experience within the industry, with a passion for continuous learning.
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Working knowledge of the Product range and accessories is highly desirable, however full training will be provided.
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Strong verbal communication skills, with the confidence to engage effectively at all levels.
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Confident with I.T and evolving digital systems and software.
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Flexible and adaptable, able to respond to changing operational needs.
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Proven ability to manage multiple tasks and priorities with ease.
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A collaborative team player who builds positive working relationships.
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Naturally solution‑focused, with a proactive approach to problem‑solving.
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Full UK driving licence is essential.
If you want to be part of a market‑leading business where you’ll have the autonomy to make an impact, support our dealer and service‑centre network, and deliver exceptional product support, we would love to hear from you!
What We Offer:
We offer a competitive salary, recognising the impact you make. A company vehicle will be provided, to assist you in undertaking your role. You will also enjoy a generous benefits package, with a focus on supporting your wellbeing. As part of a market‑leading organisation, you’ll have the opportunity to grow your career, work with respected industry brands, and be part of a supportive, forward‑thinking team.
How to Apply:
Reesink UK Ltd is committed to creating an inclusive workplace where everyone is treated with fairness, respect, and dignity. We welcome applications from all qualified candidates. We value diversity and encourage applicants from all backgrounds to apply.
If you would like more information regarding this opportunity, please do not hesitate to contact Alastair Black, Technical Support and Training Manager: alastair.black@reesinkuk.co.uk
To apply for the position, please send your CV to: recruitment@reesinkuk.co.uk
The closing date for applications: 14th June 2026.
Reesink UK Ltd reserves the right to close this vacancy early, as applications will be reviewed on a rolling basis.