Employee Lifecycle Management
 

• Support the end-to-end employee lifecycle including recruitment, onboarding, development, and offboarding

• Manage leaver processes, including exit documentation and system updates

• Ensure all employee changes (e.g. promotions, salary changes, contractual updates) are accurately processed and recorded

 

Employee Relations & Support
 

• Act as a first point of contact for employee queries, providing guidance and support

• Support the Head of HR with employee relations matters such as absence, conduct, and performance processes

• Assist in preparing documentation for formal HR processes (e.g. investigations, disciplinaries, grievances)

•  Promote positive employee relations and engagement across the business

 

Absence, Wellbeing & Attendance
 

• Monitor and maintain absence and holiday records

• Support managers in managing absence in line with company policy

• Monitor monthly sickness absence statistics, track trends and provide proactive wellbeing support across the business

• Contribute to wellbeing initiatives and employee engagement activities
   

Recruitment & Talent
 

• Working collaboratively with the HR Administrator, to support recruitment activity including advertising roles, screening applications, and coordinating interviews

• Support employer branding and candidate experience initiatives

 

Learning and Development
 

• Oversee learning and development within the business, both locally in the UK and for Group mandatory training

• Ensure compliance with mandatory training requirements

• Administer all training records across the business

• Support Managers and colleagues across the business, with their professional development needs, including identifying development opportunities and sourcing appropriate training courses

 

HR Projects & Continuous Improvement
 

• Support HR projects and initiatives such as policy updates, system improvements, or engagement activities

• Identify opportunities to improve HR processes and administrative efficiency
  Assist in maintaining HR trackers, reports, and key metrics
   

HR Administration & Systems
 

• Maintain accurate and up-to-date employee records within the HRIS

• Issue contracts, letters, and HR documentation in line with company policies

• Track key HR activities such as probation reviews, training completion, and policy acknowledgement

• Manage the HR inbox, responding to queries or escalating as appropriate

• Ensure all HR documentation is stored correctly and in compliance with data protection requirements

 

General
 

• Ensure all HR activities are compliant with employment legislation and company policies

• Maintain confidentiality at all times when handling sensitive information

• Undertake any other duties as required to support the HR function

 

Essential Functional Knowledge & Social Skills
 

• Previous experience in an HR role, ideally at an Advisor level, is essential

• CIPD Level 3 or 5 is desirable

• Strong understanding of the employee lifecycle and HR processes

• High level of accuracy and attention to detail

• Strong organisational skills and ability to manage multiple priorities

• Excellent communication skills, both written and verbal

• Ability to handle confidential information with discretion

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Proactive, with the ability to work independently and use initiative

• Experience using HRIS platforms (e.g. Moorepay, Sage) is essential

• Knowledge of UK employment law and HR best practice

• Experience supporting employee relations processes is essential

 

Job Core Competencies

 

• Ability to translate HR issues into clear, actionable advice for managers and employees

• Clear, calm, and audience‑appropriate communication—written and verbal

• Managing expectations and building trust with managers, employees, and external partners

• A solid grounding in HR processes and employment law

• Using data and evidence to support decisions

• An understanding how HR decisions impact organisational performance

• To be positive and proactive team player